Termes et conditions

Conditions

Dear customer, thank you for inquiring about our terms and conditions. For precise information you will need to search for a car at a specific location because each location and each car group has a specific set of terms and conditions.

Here is a general overview of terms and conditions:

Age

Each location and each car group has specific age limitations. Please make a search on our reservation page for detailed information.

Rental Rates

addCar car rental rates are 24-hour day rates including vehicle and insurance. Fuel expenses are not included.

Payment

As a form of payment, we accept the following credit cards: VISA, and Master Card. Renter allows a deposit plus the estimated rental cost to be drawn from the credit card at the beginning of rental to cover any excess/self-risk, fuel, penalties, or any other unforeseen cost. Final statement will be done soonest possible after check-in of Vehicle. No cash payment is accepted.

Additional Driver

This is possible against a fee. Please make a search on our reservation page for detailed information.

Mileage

In most cases there is free mileage, however some have restrictions. Please make a search on our reservation page for detailed information.

Penalty for Smoking or Extra Cleaning

Smoking is strictly not allowed in the rented vehicle. In case of smoking in vehicle or in case of excessive cleaning from either dirt or animal hairs, the Renter will be charged a full cleaning of the car at minimum 150,00 EUR plus VAT.

Identifications Required

At the time of rental Renters/drivers are required to present a valid passport/ID and driving license. All drivers should hold a B-category driving license for at least 2 years. Those with licenses written in a non-roman alphabet must have an international driver's license or an official translation.

Collision and Damage Waiver (CDW)

Each location and each car group has specific excess amounts. Please make a search on our reservation page for detailed information. The Renter will be held liable for any damages to the vehicle including tires and disks, even if not personally responsible. The CDW does not cover interior damages, accessories, or windshield cracks. In case of negligence or driving under the influence, insurance is void. Non-reported accidents to police and addCar incur full liability plus 50,00 EUR per day while the vehicle is out of service.

Theft Protection (TP)

Each location and car group has specific excess amounts. Please make a search on our reservation page for details. If keys, remote, or registration certificate are stolen with the car, the renter is responsible for the full vehicle value.

Super Collision and Damage Waiver (SCDW)

By paying an additional daily fee, renter's liability for damages is waived. Excludes damages to interior accessories, negligence, or theft. Please make a search on our reservation page for specific fees and details.

Check Out/In

Free during office hours; outside hours a fee applies. Renter is responsible for any unmarked damage. addCar may inspect without renter's presence and charge within 48 hours after return. Late returns beyond 59 minutes void all insurance and may incur an extra day's charge or police report.

Driving Restrictions

Driving is allowed only within the renting country unless written permission is given. Unauthorized travel incurs full liability for damages and a 400,00 EUR fine. Each location and car group has different rules and fees. Please check the reservation page.

Refuelling Costs

Vehicle is provided with a full tank. If returned with less fuel, a refuelling charge applies depending on the country.

Penalties

  1. The renter is fully responsible for traffic and parking fines or other legal violations.
  2. If addCar pays the fines, the renter will be charged the full amount plus a handling fee.
  3. addCar will provide a copy of any violation notice paid on renter's behalf upon request.
  4. Lost car documents: 250,00 EUR plus 50,00 EUR/day (max 500,00 EUR).
  5. Lost car keys: 250,00 EUR plus 50,00 EUR/day (max 500,00 EUR).
  6. Driver detail requests by police: 15,00 EUR per request without notice.

Technical Fault

If a technical issue arises due to misuse or negligence, the renter is liable for full repair costs. If the car is under warranty, the renter pays only the costs not covered by the warranty.