Privacy Policy

At AddCar Scandinavia, we care about your privacy. That's why we only collect personal data if we have a good reason to do so. That's also why we want to communicate transparently what we do with your personal data.

This Privacy Policy explains the types of information we may collect from you or that you may provide when using our Services. This Privacy Policy also describes AddCar Scandinavia's practices for collecting, using, maintaining and processing information.

For the purposes of EU data protection law (GDPR), the data controller of the data processed through the Services is the Customer who makes available and grants access and use of the Services to anyone on its behalf. For data retained through the website or data processed not through the Services (i.e., contact details of potential customers or resumes sent to us from potential employees for the purpose of engagement with AddCar Scandinavia), we are the controller (the “Controller”).

Who are we?

AddCar Scandinavia is a car rental franchise offering car rental services throughout the world.

The company behind AddCar Scandinavia is Albiorix Aps. Our registered company number is 34455945 and our registered office is at Gothersgade 11, 1123 Copenhagen, Denmark.

Our VAT number is DK34455945.

For ease of reference, we will further refer to ourselves using “we”, “us”, “our” or “AddCar”. “You”, “your” or “yours” means the organisation/individual using the Services. You can reach us at reservation@addcar.com.

Which personal data do we collect and why?

If you just visit our website, we will collect personal data. We will only collect personal data in the following instances:

• If you request access to our Services
• If you subscribe to our newsletter
• If you apply for a job with us

1. Personal Identification and Rental Details

Data collected: Your first and last name, address, driver's license, email, phone number, car rental details.

Purpose: To correctly identify you and fulfil legal and contractual requirements.

Retention: At least 5 years, with possibility for longer under legal obligations such as accounting.

2. Phone Number and Email Address

Purpose: To contact you and send newsletters (if opted in).

Retention: As long as necessary, unless you object or contractually required.

3. IP Address, Preferences & Data via Rental Services

Purpose: To tailor and operate our services.

Retention: 5 years post-contract.

4. Job Applications

Data: CV, contact details, cover letter, etc.

Retention: Until objection or deletion request. Email HR@addcar.com.

5. Payment Information

We process payment data via Stripe. We do not store credit card data ourselves.

How do we collect your data?

• From You: Directly or indirectly via our site or services.
• Communication: You may contact us to access or delete your data.
• Third Parties: We do not collect data from third parties.

Cookies

We use cookies to ensure proper function, understand usage, and improve our services.

Types of cookies:

• First-party cookies: Set directly by AddCar.
• Third-party cookies: Set by others (e.g., Google).

Categories:

• Necessary cookies
• Analytics cookies (e.g., Google Analytics)
• Advertising cookies

How do we protect your personal data?

We implement organizational and technical measures to protect your data, including encryption (in transit and at rest), access controls, and monitoring. In case of a breach, we will notify affected parties and regulators as required.

More details can be requested via reservation@addcar.com.

Do we share your data with others?

No, we don't sell your data. We only share it with trusted processors under contract:

• Hosting: Rackhosting, AWS
• Analytics: Google
• Marketing: Mailchimp
• Payments: Stripe
• Contracts: Docusign
• Bookkeeping: Xero
• Sustainability: Futureproof
• Reservations: Jimpisoft

Exceptions: Legal obligations, or company acquisition scenarios.

Where do we store your data?

Data is stored in Europe (France and Portugal) using Microsoft Azure and AR Telecom. Providers are certified (SOC, CSA, ISO/IEC 27001). Data is encrypted both in transit and at rest.

Privacy of the data processed using the Services

This policy covers how we handle your data. If you're processing personal data using our services, you're responsible as the data controller for that information.

Can we change this Privacy Policy?

Yes. We will post updates on this page. Significant changes may be communicated directly (e.g., via email).

Your rights

• Access your data
• Request correction or deletion
• Right to be forgotten
• Restrict processing
• Data portability
• Object to processing (including marketing)
• Object to automated decision making
• Judicial review

Complaints can be submitted to the UK Information Commissioner's Office or your national authority.

Contact: reservation@addcar.com

Policy review

This policy was published by the addCar IT department on June 6, 2024 and will be reviewed annually.