Dear Customer, thank you for inquiring about our terms and conditions. For precise information you will need to search for a car in a location because each location and each car group has specific terms and conditions.
Here is a general overview of terms and conditions.
The driver must be at least 21 years old and with minimum 3 years of driving
As a form of payment, we accept the following
credit cards: VISA, and Master Card. Renter allows a deposit between 950 EUR
and 1500 EUR plus the estimated rental cost to be drawn from the credit card at
the beginning of rental to cover any excess/self-risk, fuel, penalties or any
other unforeseen cost. Final statement will be done soonest possible after
check in of Vehicle. No cash payment is accepted.
Additionnal driver is free of charge.
Penalty for smoking or extra cleaning:
Smoking is strictly not allowed in the rented
vehicle. In case of smoking in vehicle or in case of excessive cleaning from
either dirt of animal hairs, the Renter will change a full cleaning of the car
at minimum 100 EUR plus VAT.
At the time of rental Renters/drivers are required
to present a valid passport/ID and driver?s license. All drivers of Vehicle
should be holders of B-category driving license for 3 years at least and aged
21 at minima. Those Renters, whose driver's license is written in non-roman
alphabet, need to have the international driver's license.
Collision and Damage waiver (CDW): Renter?s liability for damages to the rented
vehicle is between 950 EUR and 1
500 EUR depending on car type. The Renter will be held liable for any damages to the vehicle also
including tires and disks even if the Renter is not personally responsible for
the accident. In case of total vehicle loss renter's liability is depending
on the car group; more information can be found on the rental agreement. The
CDW does not cover damages of interior and interior accessoriess and does not cover windshield cracks. The Renter will be responsible for full
amount of repair cost/full vehicle value in case of vehicle total loss if the
damage has been caused by an act of negligence, caused under influence of
alcohol or other narcotic substances or insurance company classified accident
as a non-insurance case /serious traffic rules violation/. The Renter is liable
to pay full amount of the repair costs of the rented vehicle in case an
accident or substantial damage has not been duly reported to the police and addCar
plus 50 EUR per day for each day the car is out of production.
Theft Protection (TP):
Renter?s liability in case of theft of
Vehicle or its parts is between 950 EUR and 1500 EUR; see rental agreement. In
case of theft of keys, remote control and/or registration certificate are
stolen with the car Renter will be responsible for the vehicle up to full value
Super Collision and Damage Waiver (SCDW):
By accepting and paying an additional fee 15 EUR to 20 EUR per day Renter's liability for damages is waived. SCDW does not cover
damages of interior accessories nor does it cover in case of negligence, caused
under influence of alcohol or other narcotic substances. Neither does it waive
any liability in case of theft of the vehicle.
Check in and out of car is free of charge
during office hours; outside office hours a fee is applicable. Renter is fully
responsible for repair costs for any damages detected on the car not clearly
marked on the Rental Agreement. A representative from addCar may not be present
at time of check-in and the Renter agrees that final statement and assessment
of any damages may take place without the presence of Renter and agrees that
any charges that may occur from this can be debited Renter later; but not more
than 48 hours after return of the vehicle.
Driving is allowed without restrictions in the
territory of the country where you have rented the car. Any driving outside the
area is strictly forbidden. In case of violation of this rule the Renter is
fully responsible for all cost in case of damage of the vehicle; a fine of 500 EUR
is applied. Cross Border is not allowed
The Vehicle will be supplied to the Renter with a full tank of fuel. If the
Vehicle is returned with less than a full tank of fuel, the Renter must pay a
refueling service charge of 10 EUR plus missing fuel 18 ? per quarter
1) The Renter is fully responsible for all traffic
and parking fines obtained during the rental and any other breach of law and
2) If the fines described in paragraph (1) are paid by addCar, the Renter will
be charged the full amount of the penalty and a handling fee of no less than
100% of the amount of the penalty
3) Upon Renter's request, addCar will supply
him/her with a copy of any violation notice that originate from his/her use of
the Vehicle and have been paid by addCar.
4) In case of lost car documents Renter will be
charged 250 EUR plus 50 EUR per day when the car cannot be used; maximum 500 EUR.
5) In case of lost car keys Renter will be charged 250
EUR plus 50 EUR per day when the car cannot be used; maximum 500 EUR.
6) If rental company receives request from police
about driver?s details, the renter will be charged for every request 25 EUR
without additional notice.
7) The vehicles of addCar are not allowed to be
driven off road, on the beach, or in un-asphalted roads. In case that the
costumer will drive in above mentioned roads the penalty will be 100 EUR VAT
A police report is mandatory in the event of injured
person damage on the and car should not to be removed from accident location
until the police notification.
Call the following number in case of body injured 15.
Insurance report duly filled by all parties is
mandatory in case of accident.
& Traffic fines violations:
Traffic fines are subject to an administration fee
of 10 euro.
Credit card in the name of the payer / renter is
required at time of check out. addCar Guadeloupe reserves the right to recover
automatically within period of 30 days any car damages or traffic fines, Except
those items nothing else can be charges out of initial booking cost.