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Renter’s Personal Requirements: Renter and additional drivers must be minimum 25 years old and provide valid identity card or passport, and driving license valid in the country held for at least one year. Photocopied documents or documents sent by fax are not acceptable.

Hiring a car groups EDMR and CDMR, Renter and additional drivers must be minimum 21 years old. 


All drivers under 25 years old must pay an additional charge for young driver which is 6 per day, but not more than 60 per rental.

Rental Period: Rates are based on 24 hour period

Method of Payment: All major credit cards are acceptable: Visa, MasterCard and American Express. The credit card should be in the renters own name with available credit. Cash payment for all groups of vehicles is allowed only at time of return.

Credit card authorization: The amount of the authorization is calculated at the desk at the beginning of the rental, but the minimum is the forecasted rental amount, plus the excess for the car group, plus full tank of fuel, and the total amount increased by 10%. Authorization on two credit cards is required for car groups LFAR, FFAR. The acceptance of Full Cover insurance does not decrease the amount of the authorization required.


Liability of the Renter: In case of total loss, damage or theft of the rented vehicle or parts of it the renter is fully liable.

A. Third Party Liability is included in the rental rate and the car is covered according to the Bulgarian law. Copy of this document is available in the car for inspection.

B. Collision Damage Waiver (CDW) is included in the car rental rate and limits renter’s liability to the Excess amount if rental vehicle gets damaged;

C. Theft Protection (TP) is included in the rental price and covers the renter for loss of the car by or following theft according to the Rental Agreement conditions, limiting the liability to the Excess amount.

D. Additional insurance cover: The renter may wave payment of the Excess by purchasing additional non-refundable optional daily coverage, called Super Collision Damage Waiver (SCDW) and Super Theft Protection (STP)

ü  CDW and TP insurance, as well as the payment of SCDW or STP, does not relieve the renter of the obligation to inform Rental Agency immediately for the event, and to obtain and provide all needed documents from the Police authorities in case of accident or theft.

There is no coverage and the renter should pay the total amount of damages or losses in case of:

·        The damage or theft of the vehicle is not reported to the Police and Rental Agency immediately and a written police report provided.

·        The car keys and documents are not returned in the event of theft.

  • Theft, loss or damage of exterior and interior parts, documents, accessories, CD player, Navigation System, antenna, wipers, mirrors, signs.
  • Damage on the underbody of the vehicle; damage or theft of tires, wheel rims and covers.
  • Damage caused to the rented vehicle because of off road driving.
  • Any event resulting from alcohol or drug abuse.
  • Vehicles is used by unauthorized driver or the driver does not posses the required driver’s license.
  • Smuggling of goods or people.
  • Any unauthorized repairs.

In case of damage or theft of the car the Renter is obligated to provide all needed documents from the Police authorities. Otherwise the Renter is liable for the full amount for the respective damages or insurance amount in case of total loss or theft.

Lost car documents, Lost car keys: A fine of 120 applies (incl. loss of CD/Radio panel).

Traffic Violations: The Renter is fully responsible for any administrative fines and/or for any other administrative pecuniary sanctions, imposed in connection with the use and driving of the vehicle and for every individual case the Lessee owes the Lessor their payment in full together with an additional administrative fee of 24 Euro.

Traveling Abroad: Available on request only.

Late Return: There is a penalty fee of 30 per day + Local Daily Rate if the renter does not return the vehicle on the drop-off correct date and correct time.


The car is rented with full tank and the fuel consumption is on renter’s expenses. The missing fuel will be charged 2,16 per liter. 

All rates and charges include 20%VAT.

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